International
Duty of Care Organizations
Over 35 leading international duty of care organizations international educators should know about.
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International
Duty of Care Organizations
Colleges and universities around the world are increasingly engaged internationally. The mobility of students, faculty and staff is an important aspect of that engagement, though it poses unique risks to the travelers and the institution itself. Perhaps more than any other event, the COVID-19 pandemic has highlighted the crucial need for well-developed institutional plans to mitigate risk, manage crises abroad and support travelers’ health, safety and security. In addition to having real implications for the travelers themselves, gaps in planning and preparation in this area can expose institutions to legal liability, financial losses and significant reputational risk.
Many higher education institutions work closely with a range of organizations with distinct expertise in international duty of care to assist with managing their international health, safety, security and risk management responsibilities. Such organizations have essential knowledge and experience with navigating cultural norms, geographic logistics and best practices in international crisis management. This compilation illustrates the results of an industry-wide survey of international education professionals and who they recognize as the leading organizations and companies they turn to for assistance with international duty of care.
International duty of care encompasses the moral and legal obligations institutions and organizations have to ensure their program participants’ mental and physical well-being, security and safety during the extent of their participation in their respective international education program.
International duty of care for international education programming involves various operations to protect the health, safety and security of program participants including, but not limited to, health insurance, evacuation coverage, risk management, enrollment management, emergency communication, institutional compliance, and legal services, as well as consulting organizations and professional forums which exist to offer international education programs additional support and guidance.
To identify the leading organizations that support international duty of care primarily engaged in the United States, a survey was conducted of international education leaders from across the country. Survey respondents included education abroad directors, university counsel, university directors of health, safety and security, and those engaged in areas related to international risk management. Survey findings were only cursory reviewed for accuracy and broad representation.
To qualify for inclusion, an organization must meet each of the following criteria:
These organizations provide health insurance specifically geared to international student and scholar mobility.
These organizations support and/or assist institutions in minimizing international risk exposure.
These organizations provide specialized services which serve to enhance communication responsiveness with international travelers.
These organizations provide legal or consulting services to enhance international regulatory compliance and duty of care protocols.
In Fall 2021, the Gateway Leadership Institute explored new directions in international duty of care. Participants were asked to develop crisis management response plans to five case studies. Participants consistently addressed the strategic themes with of, 1.) safety and security, 2.) institutional compliance, 3.) health, 4.) risk management, and 5.) communication. These case studies and the participants’ responses have been compiled into an industry report that will be useful to all concerned with international duty of care.
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With the goal of highlighting those international duty of care organizations that have the potential to enable the next generation of international learning and engagement, this compilation was developed December 2021 by:
Grace Glancy is currently a Master’s candidate in international education at George Washington University, with a specialization in higher education administration. Grace recently accepted a position at ISEP in Arlington, VA as a Student Services Officer, advising college students who plan to study abroad in Northern and Central Europe. Grace’s current research interests include education abroad program management/design, global citizenship, and intercultural competency development.
Dr. Anthony C. Ogden is the founder and managing partner of Gateway International Group and is a well- respected educator with over 25 years of experience in international higher education. He has held senior leadership positions at four major research institutions and has produced numerous publications focused on international higher education.
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Grace Glancy is currently a Master’s candidate in international education at George Washington University, with a specialization in higher education administration. Grace recently accepted a position at ISEP in Arlington, VA as a Student Services Officer, advising college students who plan to study abroad in Northern and Central Europe. Grace’s current research interests include education abroad program management/design, global citizenship, and intercultural competency development.
Dr. Anthony C. Ogden is a distinguished leader in the field of international higher education and the Founder and Managing Director of Gateway International Group. With over 25 years of experience, he has established himself as an influential figure in the industry, specializing in education abroad, comprehensive internationalization, and global engagement.
Prior to founding Gateway International Group, Dr. Ogden made significant contributions to renowned institutions such as Pennsylvania State University, the University of Kentucky, Michigan State University, and the University of Wyoming. Across thee role, he has led offices related to international students and scholars, education abroad, global studies, and English language programs.
Dr. Ogden is a prolific author and scholar, having published numerous scholarly articles and co-edited several books on international higher education. His works cover topics such as scholar-practitioners, integrating education abroad into curricula, and comprehensive research on international education. He serves as an external reviewer for esteemed journals in the field.
An active member of professional organizations like NAFSA: Association of International Educators and the Association of International Education Administrators, Dr. Ogden has also served on international boards focused on advancing higher education. He has taught at institutions including Pennsylvania State University, the University of Kentucky, and the Middlebury Institute of International Studies at Monterey.
Drawing from his extensive international experience, Dr. Ogden has conducted program evaluations in over 25 countries, collaborating with organizations and agencies worldwide. He is highly sought after as a speaker, delivering seminars and workshops on international higher education globally.
As the Founder and Managing Director of Gateway International Group, Dr. Ogden continues to shape the field. His consultancy firm offers comprehensive services to institutions aiming to enhance their global engagement strategies, education abroad programs, and international partnerships. Driven by his passion for promoting intercultural understanding and global citizenship, Dr. Ogden remains dedicated to advancing international higher education and empowering institutions in navigating the complexities of an interconnected world.
Dive into a nuanced exploration of the global discourse surrounding higher education in the United States. Join us for a panel discussion with esteemed international educators as we embark on a journey through the lenses of culture and international perspective, examining how global audiences interpret and engage with the ‘anti-woke’ discourse within the context of U.S. higher education. This engaging panel discussion will delve into the intersections of culture, ideology, and education, and the complex landscape of how international audiences perceive the ‘anti-woke’ narrative that has emerged within U.S. academia.
Whether you’re a senior international officer, or simply curious about the diverse viewpoints shaping U.S. higher education, this podcast episode will provide an invaluable space for critical analysis and insightful conversations.
Fanta Aw is a distinguished leader in international education, renowned for her extensive contributions to global learning, cross-cultural understanding, and educational equity. With a deep commitment to fostering connections between diverse cultures and promoting educational excellence, she has significantly impacted the international education community.
Fanta Aw’s career has been characterized by her dedication to advancing global education initiatives, promoting diversity and inclusion, and nurturing partnerships that transcend borders. She has held influential roles in various organizations, advocating for the importance of international collaboration and learning experiences that empower individuals to navigate an increasingly interconnected world.
As a thought leader and visionary, Fanta Aw’s insights and expertise have shaped discussions on the future of international education, emphasizing the significance of equitable access, cultural exchange, and lifelong learning. Her work has not only elevated institutions but has also inspired countless individuals to embrace the transformative power of global education.
Date: September 14th, 2023
Time: 12 noon ET
An experienced global researcher and administrator, Mark Beirn brings a critical approach to risk management, factoring structural racism and identity-based violence into his rubric for supporting equitable global mobility.
Specialization Areas:
– Global Risk Management
– Education Abroad
– Diversity, Equity, Inclusion in International Education
– Health and Safety
– Curriculum Development
Stephen Appiah-Padi is an international educator with several years of teaching and administrative experience in both 4 and 2-year HEIs. An experienced global education practitioner-scholar, with a demonstrated history of success in the field.
Dr. Appiah-Padi has a Ph.D. from the University of Alberta, Edmonton, Canada in Educational Policy & Administration with a specialization in International/Intercultural Education.
At Northwestern College, he provided oversight in the administration of education abroad and international student services. In Lansing, Michigan, he first oversaw diversity and intercultural education at Lansing Community College, and later created the Center for International and Intercultural Education (CIIE) which merged intercultural engagement and international education programs of the institution, and he became its first director. Additionally, Dr. Appiah-Padi taught a course, “Diversity in the American Workplace”, to undergraduate management students of the College. In his current position, he provides leadership and vision in advancing strategic internationalization initiatives, including international partnerships and study abroad programs at Bucknell University.
Dr Appiah-Padi has created and facilitated several workshops for faculty and staff development in higher education and in business organizations. He has presented at several national and international conferences. In NAFSA, among several volunteer leadership positions, he has served as Dean of the Fundamentals of Intercultural Communication Workshop, the Leadership Development Committee member, Chair of the Africa Special Interest Group, and a Fellow of the Global Fellowship Program for mentoring emerging leaders of internationalization in African HEIs. He currently serves as a member of the NAFSA Board of Directors.
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Dr. Rosa Almoguera has worked as an international educator for over twenty years. She was trained as a Hispanic Philologist at the Universidad Complutense, in Madrid, and did her M.A. at the University of Pennsylvania. Her Ph.D., from Universidad Complutense included a field study and edition of written balladry “Romancero”. During many years Rosa combined teaching and her role as a senior administrator at the Fundación Ortega-Marañón in Toledo, Spain. At the Foundation, Rosa directed and, in many cases created, programs for the University of Minnesota, Notre Dame, Princeton, Ohio State, Arcadia, and the University of Chicago. She has also been a visiting professor at the University of Minnesota, University of Portland, and Interamericana de Puerto Rico.
Beginning in 2016, Rosa works as an international education consultant for both public and private European and US higher education institutions. Rosa has been successful in developing new partnerships and programs, as well as helping improve already existing ones.
Rosa is a member of Forum and NAFSA and has presented with higher education professionals on innovative academic and research programming, STEM in study abroad and Nationalism in Europe. Rosa is currently completing the final Professional Certification from the Forum on Education Abroad.
