Gateway
Education Abroad Operations & Support Services

Let Gateway be your partner in navigating next generation education abroad programing.
It is an important time for education abroad professionals around the world to make strategic decisions on how best to offer high quality, affordable, and responsive programming for a new generation of learners. Navigating new directions in programming and operations, including online learning and curriculum internationalization, requires strategy, collaboration and planning. Gateway provides strategic assistance to institutions and organizations around the world with assessing, leveraging, and implementing next generation education abroad programming.

Next Generation Education Abroad

Although there are many challenges facing education abroad today, our shared goal remains the same–to graduate lifelong learners who have nuanced understandings of the international dimensions of their chosen disciplines and the intercultural competency skills needed to live and work successfully in a globally interconnected world. Although our goal has not changed, how we realize this goal for our students has.

Education abroad is but one methodology that has been leveraged to promote international learning and engagement. Alas, somewhere along the way, education abroad enrollment as a means to an end became the goal in and of itself. For some institutions, increasing the number of students who study abroad strangely became the metric of success. This may in part explain the reluctance some institutions are experiencing today with embracing new modalities for international learning and engagement, despite the potential these modalities present for elevating international learning and reaching a significantly greater and more diverse population of students.

Students still want to study abroad and to live and learn alongside people of different cultures and backgrounds. Education abroad as we have known it will certainly continue, but a new and greatly expanded repertoire of strategies and methodologies that do not rely solely on mobility has emerged and begun to move into mainstream programming.

Indeed, it is an exciting time to pilot new methodologies that encourage all learners, even those unable to travel abroad, to meaningfully explore the international dimensions of their chosen disciplines and develop intercultural competency skills needed for the future. An increasing number of institutions around the country are already offering an expanded array of program modalities, including COIL programming, virtual internships, course-level exchange alliances and so on.

Let Gateway assist you with embracing innovative and forward-looking strategies to support the international learning and engagement of a new generation of students. Gateway’s team of education abroad experts stand at the ready to assist you with student services, operational management, and programming.

Our Focus Areas

As education abroad moves from the periphery to the core of the undergraduate experience, an increasing number of undergraduate students are increasingly expecting to be engaged in international learning and engagement. Education abroad programming, in all of its forms, has become a primary way of engaging students in developing international knowledge and experience. At Gateway, our areas of strength are focused in three broad areas: Student Services & Support, Operational Management, and Program Management.

There are a number of areas where an education abroad office needs to provide support for students engaged in global learning. From initial advising to programming upon students’ return from abroad, Gateway can guide you on meeting the needs of students and models for program delivery with a plan that includes the integration of services across the institution.

Student Advising

Student Advising. Today’s students are balancing information overload from multiple sources with the desire for meaningful academic experiences during their college career. Gateway provides institutions with insights on how to reach diverse student populations effectively, enhance virtual advising opportunities, and maximize student reflection and engagement as part of an integral and holistic advising philosophy to improve student learning and development.

Pre-Departure & On-Site Support

Diverse student populations and complex health and safety realities worldwide require a nuanced and carefully designed framework for student preparation. Gateway can advise on best practices to recognize diverse student learners, considerations for disability accommodations abroad, pre-departure orientation models, on-site orientation support and orientation, international insurance considerations, and overseas counseling support.

Career Readiness and Re-entry Programming

A full circle approach to student education abroad experiences include re-entry considerations and career development planning. Gateway offers different re-entry models to include both on-site reflections and engagement upon return to campus as well as models to facilitate collaboration with Career Services and student articulation of education abroad experiences for future employers.
Education abroad offices are tasked with a large range of responsibilities that are key to a student’s academic career and the mission of the institution. Gateway has expertise to work with institutions to maximize outcomes, strengthen efficiency, and identify and build international partnerships specifically tailored to each institutional context.
Enrollment Management Solutions
What kind of student record keeping and application management system is best for your institution? Gateway assists institutions in identifying their scope of needs and best solutions for critical functions such as outreach, advising, program selection, application processing, forms collection, orientation, and web site management.
Marketing & Outreach

Marketing and outreach are closely integrated with student population diversity and academic program needs. Today’s virtual world lends itself to new ways of reaching students and engaging faculty in fostering education abroad for their student populations. Gateway works with institutions to assess their current outreach strategies and identify new enhanced options for expanding student engagement. (Please also see Gateway’s Research & Analysis.)

Operational & Program Funding Models

Institutions today are assessing various fiscal models including revenue-based office budgeting, centralized funding, a combination of both, departmental fiscal engagement, and outsourcing discrete services. Gateway weighs the benefits and considerations of various models in consultation with each institution’s individual financial situation and student population needs.

Partnership Development

Institutions have a wide variety of programming options to meet today’s student needs. Each model requires unique relationships as well as fiscal and administrative oversight. Gateway works with individual institutions to outline considerations for relationships such as initiating exchange agreements, selecting partner programs, and identifying on-site support for faculty-directed programs.

Institutional Risk Management
Institutions face challenging decisions and directions to ensure student safety abroad. Gateway consultants advise on critical topics such as student release and waiver forms, Department of State travel warning considerations, critical overseas support structures, program vetting, etc. (Please also see Gateway’s Duty of Care Solutions.)
Staffing

Many office staffing models exist today depending on individual institutional and student needs. Current models include academic department engagement, cross-functional services, centralized education abroad advising, and integrated international education services. Gateway works with individual institutions to identify staffing structures that align with fiscal realities, institutional administrative structures, and student advising needs. (Please also see Gateway’s Virtual Education Abroad Office.)

Successful international education programming should engage critical stakeholders on campus, offer program options and courses that align with student and faculty curricular goals, and create a diversified portfolio to provide students with the opportunity to understand complex world issues across the globe. Gateway brings expertise working with faculty and international educators to identify sustainable program models, design evaluation protocols that reflect institutional needs, and build complementary diversified program opportunities that align with staffing and institutional realities.
Curricular Alignment

Education abroad is most successful when aligned with institutional curricular goals and student degree requirements. Gateway works with institutions to identify best practices for curricular alignment including education abroad course equivalencies, curricular program matches, faculty engagement in overseas course offerings, internship initiatives, student research opportunities, and domestic course internationalization.

Evaluation & Assessment

Evaluation and assessment strengthen program offerings and guide institutional goal setting. Gateway works with institutions to identify data analysis and strategic data goals to enhance transparency and strengthen institutional commitment. This may include topics such as determining evaluation questions, tailoring evaluations for different program types and student experiences, and developing strategies for institutional assessment. Evaluation and assessment often become a critical component of institutional accreditation processes, and having a robust process and portfolio provides strategic institutional enhancement and engagement.

Faculty Engagement

Institutional faculty are essential partners in the education abroad endeavor. Gateway works with institutions to identify engagement opportunities to strengthen collaboration with institutional faculty including faculty-led program development, integrated advising strategies, faculty advisory council scope and structure, professional development opportunities, and joint overseas collaborations.

Portfolio Management

Creating a diversified portfolio of program options requires careful consideration of an institution’s student population, academic portfolio, staffing ability, and risk tolerance. Program options range from virtual internship to exchange programs to faculty-led programs and programs offered by outside organizations. Gateway provides institutions with the advantages and considerations for different programming options to best match the needs and realities of the institution. Gateway consultants are well versed in the many different program options and have experience managing a wide portfolio of programs for students.

Program Development & Design

Gateway consultants can provide guidance and support on designing and developing faculty-directed programming, identifying and facilitating contact with appropriate international institutional partners and/or provider organizations, and assisting with customized programming to meet specific curricular or geographical needs. (Please also see Gateway’s free Program Design Consultation services.)

Online Collaborative Learning Program Development

Building an online based curriculum in international education has become strongly important as the student expectations for such learning increases. Gateway supports institutions and faculty with understanding and developing a range of online modalities, including COIL(Collaborative Online International Education), virtual internships, etc. We can provide consultation and support with launch programming in most any institutional context. Practical professional development workshops on online learning and engagement are also available.

Our Services

Gateway is available to provide guidance and support for the many areas involved in education abroad programming and operations. Gateway’s services are designed to support institutions that are just getting started or restarted, those looking to evaluate and strengthen existing operations, and institutions ready to implement a more holistic and multidimensional approach to education abroad programming and operations. No matter where your institution is on that continuum – from “start-up,” to “move-up,” to “ramp-up”, Gateway is here to help. Institutions can tailor their support services to match their current institutional context. Our services can be provided virtually or in-person.

Consultation and Support Services

Gateway is well positioned to provide consultation and support on next generation education abroad programming and practice. We will meet confidentially with you, providing advice and recommendations as appropriate based on current trends and industry best practices.

Training & Development

Gateway is well positioned to provide customized training and development on most all aspects of education abroad programming and operations. Gateway tailors its training and development programming to meet the needs of our client institutions, which includes delivering programs on-site or virtually. Gateway consultants have extensive professional experience and expertise in key areas related to education abroad programming and operations and are ready to offer next generation programs in areas such as the following:

Program Review & Evaluation

Gateway is well-positioned to facilitate an external review of your education abroad operations as well as conduct program evaluations. Recommendations will be tailored specifically to the needs and resources of your institution and will be informed by industry best practices.

Operational Support

Gateway can provide assistance with drafting institution-specific policies and/or protocols to be implemented at your discretion within your institutional structures and processes. Also consider Gateway’s Virtual Education Abroad Office.

Our Expertise

Gateway International Group offers highly professional and seasoned international educators who bring years of experience in higher education and have extensive knowledge of education abroad programming and operations. Gateway will assign a team of experienced consultants and other operational staff as needed to fit the goals of your institution. Gateway operates with respect to the Standards of Good Practice of the Forum on Education Abroad.

Heidi Soneson, Ph.D.

Senior Consultant
Dr. Heidi Soneson is a seasoned international educator focused on strategic partnerships, innovative program design, effective advising, and increased access for diverse student audiences in education abroad.

Ann Hubbard, Ph.D.

Senior Consultant
Dr. Ann Hubbard is a leading international educator with over 25 years of experience in education abroad program management. She is well published in the area of education abroad, with particular expertise on students reflection, career readiness and employability.

Donna Anderson, Ph.D.

Advisory Consultant
Dr. Donna Anderson is an experienced senior international officer with over 20 years of experience in education abroad programming and practice. Her interests include student identity development, and diversity, equity and inclusion in international education.

Stephen Appiah-Padi, Ph.D.

Advisory Consultant
Dr. Stephen Appiah-Padi is an experienced international education scholar-practitioner and education abroad professional. He is an experienced faculty member with expertise in intercultural training, DEI programming and leadership development.

Keiko Ikeda, Ph.D.

Advisory Consultant
Keiko Ikeda is a Professor in the Division of International Affairs, and KU-COIL Coordinator at Kansai University. Recently, she has taken the role as the principal project manager for the Inter-University Exchange Project funded by MEXT, 2018-2022 (“COIL Plus Program to Develop Global Career Mindset”).

Martin Tillman

Advisory Consultant

Martin Tillman is a is a nationally recognized expert, author and thought leader. As President of Global Career Compass, his work focuses on the impact of education abroad on student career development and employability. Previously, he was Associate Director of Career Services (ret.) at the Johns Hopkins University Paul H. Nitze School of Advanced International Studies.

Catherine Winnie, Ph.D.

Advisory Consultant

Dr. Catherine Winnie is a respected international educator with 30 years of experience creating successful education abroad offices for U.S. universities. She has enhanced education abroad operations at Smith College, Yale University, the Rochester Institute of Technology and Harvard University.

Getting Started

We understand that effective partnerships are borne out of close collaboration and mutual respect. We take the time to understand your priorities and concerns so that we can provide the best service possible. Our process generally includes these steps:

We will conduct an initial intake and needs assessment to discuss how best Gateway can support your needs.

Gateway and the partner institution will identify and assign primary liaisons to ensure effective and streamlined communication.

Gateway and the partner institution will negotiate a detailed services agreement in accordance with an agreed upon scope of services.

If needed, Gateway will seek an introduction and orientation to your institution’s current institutional systems, structures, and protocols vis-à-vis the scope of requested services.

For all contracted services, as appropriate, Gateway will prepare final written reports on services rendered and recommendations proposed.

Depending on the nature of the assignment, Gateway will conduct periodic review and assessment meetings to discuss provided services and make modifications as needed.

Let Gateway Serve as Your U.S. Representative
Recruiting U.S. students for programs abroad can be difficult and certainly requires significant time, resources, and presence. With Gateway’s extensive expertise and network, we are well positioned to support institutional relations efforts for international organizations seeking to recruit U.S. students for undergraduate education abroad. Representing UBD would be an honor! With the goal of boosting partnerships and overall student mobility, this can include, for example, the following activities:
Additionally, Gateway can provide strategic advice and guidance on further strengthening engagement in US higher education (e.g., programming to attract US undergraduate and graduate students). Gateway does not provide direct student advising and support (unless otherwise contracted).

Our Partner Institutions

Gateway works with a diverse array of public and private colleges and universities around the world, including individual academic units within institutions. Gateway supports institutions in the earliest stages of building an education abroad office and those that just need additional assistance. Our services are customized to our partner institutions’ needs and budgets. Gateway welcomes partnerships with institutions located outside of the United States, with whom we can assist with topics such as promotion and outreach, student recruitment, etc. We are here to help. Gateway’s services should not be perceived as legal counsel or advice, but rather as an advisory function to help your institution align with best practices in the international education industry. Gateway is well-equipped to provide trusted guidance, but ultimately your institution determines whether to implement any recommendations provided by Gateway.

Our Diversity Promise

Gateway International Group recognizes our responsibility to foster an open and welcoming environment for all to thrive personally and professionally in a global society. We are committed to justice, equity, diversity, inclusion and accountability. Diversity enriches our professional community and is a driving force instrumental to our collective success and the fulfillment of Gateway’s mission. We commit to engaging in an ongoing dialogue to thoughtfully respond to the changing realities of our increasingly interconnected world. We will continually strive to work together to address the challenges of the future in a way that removes barriers to success and promotes a culture of inclusivity, compassion and mutual respect.

Our Costs

Gateway understands the financial impact the COVID-19 pandemic is having on institutions and organizations around the world and as such, prioritizes efficiency and affordability in our pricing. Our prices are flexible and tailored, generally determined on project scope and expectations. Gateway is prepared to navigate future uncertainties in higher education in partnership with our clients and be as flexible as possible in the best interests of our partnerships. Contracts are typically fixed term and based on a one-time, predetermined fee.

Let's get started

Gateway stands ready to work with you on providing affordable, cost-effective solutions to meet your education abroad needs. Contact us today to start the conversation and learn more about our innovative approaches for enhancing the full spectrum of education abroad programming and operations.

So that we can connect you with the appropriate Gateway professional, please complete this brief intake form.

The Gateway Pledge

Gateway International Group has made the commitment to allocate 5% of revenue to support traditionally underrepresented student participation in international learning and engagement. We have designated the Fund for Education Abroad (FEA) as a recipient of funds gathered through Gateway’s Virtual Education Abroad Office. FEA is a 501(c)3 non-profit organization that provides scholarships and ongoing support to students who are underrepresented in U.S. education abroad.

Heidi Soneson

AFFILIATE

Dr. Heidi Soneson has been professionally active in international education since 1983. She has held positions as Executive Director of Office of International Education and Assistant Vice Chancellor for International International Education at the University of Wisconsin – River Falls and Program Director in the Learning Abroad Center at the University of Minnesota, among other positions. In her university positions, she has been responsible for institution-wide international education initiatives, international student services, and education abroad programming. Soneson has served as chair of the NAFSA Education Abroad Regulatory Committee as well as the NAFSA Education Abroad Consular Affairs Liaison Subcommittee and member of The Forum on Education Abroad Council. Soneson has published and presented on a variety of study abroad topics, including study abroad for students with disabilities, visa regulations for US students, ethical visa advising guidelines, GLBT concerns, study abroad in non-traditional locations, and strategies for raising the visibility of study abroad offices on U.S. campuses. Soneson has been responsible for education abroad programs and partnerships in Africa, Asia, Australia, Europe, Latin America, New Zealand, and Scandinavia.

Dr. Heidi Soneson holds a Bachelor’s degree in Philosophy and Comparative Literature from Clark University, a Master’s degree in German Literature from the University of Indiana-Bloomington, and a PhD from the University of Minnesota in German Literature with a focus on travel literature to non-traditional locations. 

Specialization Areas:

– International education leadership
– Education abroad
– International student and scholar services
– Strategic planning

Ann Hubbard

AFFILIATE

From Ann’s high school trip to France to her recent completion of a Ph.D. in Higher Education Internationalization in Milan, she has focused on the benefits of intercultural learning. Ann worked on a K-12 global education project in California where she completed her M.A. at Calfornia State University, Northridge. She served a progression of roles in the International Education Center at the University of St. Thomas (Minnesota) where a highlight was developing a reflection session with career services colleagues for students to examine their transferable skills as the result of learning abroad. This session continues after 20+ years, has been shared across the U.S. and Europe, and served as the basis for her doctoral research.

Ann served as vice president with AIFS Study Abroad, responsible for university relations for customized faculty-led programs, and academic assessment. She authored a longitudinal study examining student outcomes in the areas of personal, intercultural, and career development, published by AIFS in 2018. Dr. Hubbard completed a Ph.D. in Higher Education Internationalization at Università Cattolica del Sacro Cuore in Milan, Italy in 2019. She has served as a NASFA Academy coach and a member of NAFSA’s Trainer Corps. She is a QUIP Reviewer as well as a workshop facilitator for The Forum on Education Abroad, and a reviewer for Frontiers: An Interdisciplinary Journal of Education Abroad.

Specialization Areas:

– Education abroad best practices
– Outcomes assessment
– Employability/career development
– Intercultural learning

Donna Anderson

AFFILIATE

Dr. Donna Anderson is an international education administrator with over 20 years of experience in international higher education. She has held senior leadership positions at the University of Wisconsin-Platteville and the University of Montana. Dr. Anderson has provided leadership in the areas of Education Abroad, International Partnerships and Agreements, International Student and Scholar Services, Intensive English Language Programs, and International Student Recruitment.

She has worked with administrators, faculty, and staff to create global opportunities; expand international components of teaching, research, and engagement activities; recruit and support international students and scholars; provide education abroad opportunities; and facilitate development of international partnerships. Dr. Anderson’s major research interests include the areas of international student identity development, and diversity, equity and inclusion in international education. Her most recent publication appears in the Journal of International Students. Dr. Anderson is an active member of NAFSA: Association of International Educators and the Association of International Education Administrators (AIEA). She has been a frequent presenter at NAFSA state and regional conferences.

Dr. Anderson holds a bachelor’s degree in German and Sociology from Luther College, a master’s degree in Education from Loras College, and a doctorate in Higher Education Leadership from Colorado State University-Fort Collins.

Specialization Areas:

– Education abroad
– Institutional partnerships
– International student success
– Program management

Stephen Appiah-Padi​

AFFILIATE

Stephen Appiah-Padi is an international educator with several years of teaching and administrative experience in both 4 and 2-year HEIs. An experienced global education practitioner-scholar, with a demonstrated history of success in the field.

Dr. Appiah-Padi has a Ph.D. from the University of Alberta, Edmonton, Canada in Educational Policy & Administration with a specialization in International/Intercultural Education.

At Northwestern College, he provided oversight in the administration of education abroad and international student services. In Lansing, Michigan, he first oversaw diversity and intercultural education at Lansing Community College, and later created the Center for International and Intercultural Education (CIIE) which merged intercultural engagement and international education programs of the institution, and he became its first director. Additionally, Dr. Appiah-Padi taught a course, “Diversity in the American Workplace”, to undergraduate management students of the College. In his current position, he provides leadership and vision in advancing strategic internationalization initiatives, including international partnerships and study abroad programs at Bucknell University.

Dr Appiah-Padi has created and facilitated several workshops for faculty and staff development in higher education and in business organizations. He has presented at several national and international conferences. In NAFSA, among several volunteer leadership positions, he has served as Dean of the Fundamentals of Intercultural Communication Workshop, the Leadership Development Committee member, Chair of the Africa Special Interest Group, and a Fellow of the Global Fellowship Program for mentoring emerging leaders of internationalization in African HEIs. He currently serves as a member of the NAFSA Board of Directors.

Specialization Areas:

– Education Abroad
– International education leadership development
– Intercultural education and engagement
– International partnerships and linkages

Keiko Ikeda

AFFILIATE

Keiko Ikeda is a Professor in the Division of International Affairs, and KU-COIL Coordinator at Kansai University. Recently, she has taken the role as the principal project manager for the Inter-University Exchange Project funded by MEXT, 2018-2022 (“COIL Plus Program to Develop Global Career Mindset”). Keiko is Vice-Director for the newly established organization at Kansai University, Institute for Innovative Global Education (IIGE). She has a Ph.D. from the University of Hawai’i at Manoa, specializing in Japanese linguistics, foreign language education, and conversation analysis. Her interests in the international education field are internationalization at home, constructing active learning programs collaborating with universities overseas. Keiko also plays a vital role in another line of the on-going government-funded project, SUCCESS-Osaka Project (2017-2021). It promotes the employability of international students who have studied in Japan.

Specialization Areas:

– Japanese language education
– International Education(Japan)
– Conversation analysis
– Multimodal online interaction

Martin Tillman

AFFILIATE

Martin Tillman is a consultant, practitioner and author with forty years of experience in the field of international education. His campus consulting practice with Global Career Compass, and his published work, focuses on the purposeful design and integration of education abroad programs to maximize their impact on student learning outcomes, career development and employability. Previously, he was Associate Director of Career Services (ret.) at the Johns Hopkins University Paul H. Nitze School of Advanced International Studies. His contribution to the pedagogy of experiential learning resulted in his being named a pioneer in the field of service-learning.

Catherine Winnie

AFFILIATE

Dr. Catherine Winnie is an international education leader with over 30 years of experience in higher education. She has built or re-shaped offices of international education at Smith, Yale, the Rochester Institute of Technology, Harvard, and Southern Methodist University. Dr. Winnie has expertise in a variety of areas, including Education Abroad, International Partnerships, Strategic Planning, Program Design and Management, Grants and Fellowships, and Recruitment, Hiring, Team-Building, and Career Development.

She has worked with administrators, faculty, and staff to create and expand education abroad opportunities and establish sustainable international partnerships. Dr. Winnie is an active member of NAFSA: Association of International Educators, The Forum on Education Abroad, and Diversity Abroad and has served on boards of many study abroad organizations.

Dr. Winnie holds the B.A. in Comparative Literature from Swarthmore College, and the Ph.D. in Comparative Literature from the University of Michigan, Ann Arbor.  She received the DAAD grant for research in Berlin, lived in France, Germany and Colombia, and speaks French, German and Spanish.  She and her partner are parents to two adopted Ethiopian daughters and a son. Her commitment to racial justice is deeply personal and informed by years of experience recruiting and mentoring staff and students of diverse backgrounds.

Specialization Areas:

– International partnerships
– Program design & management
– Leadership
– Career development

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Mark Beirn

AFFILIATE

An experienced global researcher and administrator, Mark Beirn brings a critical approach to risk management, factoring structural racism and identity-based violence into his rubric for supporting equitable global mobility.

Specialization Areas:

– Global Risk Management
– Education Abroad
– Diversity, Equity, Inclusion in International Education
– Health and Safety
– Curriculum Development

 

Rosa Almoguera

AFFILIATE

Dr. Rosa Almoguera has worked as an international educator for over twenty years. She was trained as a Hispanic Philologist at the Universidad Complutense, in Madrid, and did her M.A. at the University of Pennsylvania. Her Ph.D., from Universidad Complutense included a field study and edition of written balladry “Romancero”. During many years Rosa combined teaching and her role as a senior administrator at the Fundación Ortega-Marañón in Toledo, Spain. At the Foundation, Rosa directed and, in many cases created, programs for the University of Minnesota, Notre Dame, Princeton, Ohio State, Arcadia, and the University of Chicago. She has also been a visiting professor at the University of Minnesota, University of Portland, and Interamericana de Puerto Rico.

Beginning in 2016, Rosa works as an international education consultant for both public and private European and US higher education institutions. Rosa has been successful in developing new partnerships and programs, as well as helping improve already existing ones.

Rosa is a member of Forum and NAFSA and has presented with higher education professionals on innovative academic and research programming, STEM in study abroad and Nationalism in Europe. Rosa is currently completing the final Professional Certification from the Forum on Education Abroad.
 

Specialization Areas:

– Student services
– Education abroad programming
– Institutional partnerships
– Education and training