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Gateway International Enrollment Management
Let Gateway help you enhance your international enrollment management strategy.

At Gateway, we understand that many institutions are increasingly committed to bolstering their international recruitment and enrollment management strategies as a way to sustainably increase international student growth. These institutions recognize the academic and cultural value international students bring to their campuses as well as the financial contributions made to their communities. Through our consultation and support services grounded in industry best practices and next generation thinking, Gateway is well-positioned to provide effective guidance to institutions aiming to enhance their strategic international enrollment strategies. Let Gateway help your institution grow, retain and graduate successful international students.

Next Generation International Enrollment Management

The changes to higher education and new recruitment paradigms brought about by the COVID-19 pandemic and factors driven by Industry 4.0 have led many institutions to re-evaluate their commitment to internationalization and how they approach recruiting, retaining and graduating international students. Institutions around the world are finding themselves in an increasingly competitive recruitment environment. As such, institutions are exploring new ways to recruit while leaning on some tried and true best practices. Newly added to the mix of recruitment strategies, for example, is the increased use of digital marketing campaigns while nurturing overseas and stateside partnerships. Global data compiled by We Are Social and Hootsuite shows that for the first time, over half the world’s population now uses social media on at least a monthly basis, 99% of which are doing so via mobile devices. At Gateway, we recognize the complexity of international enrollment management and the intricacies of navigating the nuances of individual campus needs. We understand the cost and time involved in sustaining international student recruitment levels. With our global team of experts, Gateway is well-positioned to assist institutions around the world with establishing and sustaining strategic international recruitment networks and optimized admissions processes. Let Gateway help you enhance your global presence.

Our Focus Areas

Internationalization and creating global campuses is becoming more essential for institutions to survive and thrive. A comprehensive strategic international recruitment strategy at the undergraduate and graduate levels then becomes a compelling part of the overall recruitment and enrollment plans for institutional success. At Gateway, our areas of strength are focused on all aspects of international enrollment management, including recruitment, retention and alumni engagement.

If enrolling international students is a part of your strategy to achieve enrollment success, then Gateway is the right partner to help you develop and refine your international student recruitment strategy. Gateway’s team of international enrollment management experts can help you use data to create a recruitment strategy that takes into consideration the international landscape, student market, and campus resources. Gateway will provide support in developing, executing and measuring the success of your strategic plan.

How we recruit international students relies heavily on effective marketing and communications planning. We know that students expect to see information on the web and want to use their smart phones for transactional and informational communication. Gateway can introduce you to effective digital marketing strategies to help you connect and engage with students all over the world. From personalized marketing to innovative communication strategies, Gateway can guide you in planning and creating an omnichannel marketing and communications strategy to reach the right students for your institution.

There is more student behavior and mobility data available now than ever before. The sheer volume of accessible data across a multitude of platforms can be challenging to navigate and use effectively. Given tight budgets and the need to find the right students, Gateway’s experts help you use data effectively for content development, website optimization, and new market evaluation. Assisting you with knowing where to find and how to use data to communicate with and attract students to apply to your institution is our goal.

It is common practice for prospective students to consult a local agent when seeking placement in a university or college abroad. In some countries, 60 to 80% of international students are assisted by third-party agents. As such, there are hundreds of agents that operate throughout the world that provide a range of services focused on recruiting, advising and supporting qualified students to study abroad. There are different types of agents, the majority generally represent a selected number of educational institutions, often specializing in specific programs or destinations. Similarly, there are many online recruitment platforms and advertising venues that can be effectively utilized for recruitment. Forming partnerships with trustworthy international recruitment partners is often an essential part of a successful strategic plan. Utilizing our knowledge and vast network of providers, Gateway can help your institution with establish meaningful partnerships to create a sustainable pipeline of highly qualified students.

A pathway program allows international students who want to study in the U.S. to pursue intensive ESL training while also taking credit-bearing instruction that counts toward their degrees. Pathway programs provide students the opportunity to acclimate to the U.S. and U.S. higher education and complete language preparation designed to move students successfully through the first year of a degree program. Most pathways programs also provide student support services for academic skill development and specialized advising. Pathway providers are educational organizations that recruit, place and advise students for a co-developed and -operated pathway. Whether you decide to develop your own pathway or partner with an existing pathway provider, Gateway can help you navigate the complexity of international pathway programming.

Gateway can facilitate the assessment of your admissions processes from prospecting to enrollment. Leveraging admissions best practices and industry knowledge, Gateway is well-positioned to assist you with utilizing new directions in enrollment management technology and next generation admission processes to more effectively engage and yield international students no matter where they land in your admissions funnel.

Who better to represent your institution than alumni? They are engaged, know the ropes and are proud of their educational experience at their alma mater. Alumni recruitment can be one of the most effective means to generate interest, applications and create overseas relationships that support enrollment and partnership development and career opportunities. Let Gateway help you develop and grow your team of alumni recruiters and ambassadors. And see what can happen when you have dedicated boots on the ground who can speak from first-hand experience about their educational and other experiences at your institution.

Although national trends suggest that the demand for intensive English programming is diminishing, many institutions must still offer ESL instruction as part of a sustainable international student recruitment strategy. This may involve developing a revenue-generating Intensive English Program (IEP) and/or providing continuing ESL support to enrolled students. At some institutions, it will be similarly important to provide ESL testing, intercultural training, student orientation, teacher training, and other related services. Let Gateway support you with re-envisioning your strategy for English language programming.

It is important for most institutions to maintain relationships with sponsoring agencies and continually explore expanded opportunities to host sponsored students. There are many governments (U.S. or international), international organizations, public or private companies, and other third-party entities that provide partial or full support to students, including costs associated with tuition, fees, living expenses and other amenities. Gateway is the perfect partner to help you develop and grow your sponsored student portfolio.

Just as important as international student recruitment is, the institution’s ability to retain and graduate all international students is vital. The first-to-second year retention rate of international students and graduation rates can often be less than domestic students. Whether undergraduate, graduate or professional, it is essential that all international students that choose to study at your institution are satisfied with their education and are retained to graduation. Gateway is well positioned to provide you with industry best practices for international student retention. (Also see, International Student and Scholar Services - Gateway International Group)

International Student Recruitment Strategies.

What follows are twenty strategies that to varying degrees are commonly utilized in international student recruitment efforts. Not all strategies are immediately feasible for some institutions and some require extensive institution-wide collaboration and varying levels of upfront financial investment. Consider allowing Gateway to support your institution with framing your international student recruitment
strategy.

Partners
Recruitment
Programs

Our Services

We understand that each institution is unique and has its own needs, and that’s why Gateway’s services are customized for each of our client institutions to accommodate differences in institutional culture, size, and scope. Regardless of the scope of your international student recruitment profile, we provide guidance aimed at enhancing your strategic international enrollment strategies. Gateway is able to help your institution grow, retain and graduate successful international students.

International Enrollment Management Strategy

If enrolling international students is a part of your strategy to achieve enrollment success, then Gateway is the right partner to help you develop and refine your international student recruitment strategy. Gateway retains seasoned international higher education professionals who have firsthand experience with developing and managing successful international student recruitment plans. Partner with Gateway so we can help you advocate for, create, and manage a successful planning process.

Consultation & Support Services

Gateway is well positioned to provide consultation and support on next generation international enrollment management. We will meet confidentially with you, providing advice and recommendations as appropriate based on current trends and industry best practice. For example, Gateway can provide assistance in all areas related to our key focus areas.

Training & Development

Gateway is well positioned to provide customized training and development on most all aspects of international enrollment management. Gateway tailors its training and development programming to meet the needs of our client institutions, which includes delivering programs on-site or online. Gateway consultants have extensive professional experience and expertise in key areas related to international enrollment management and are ready to offer training programs in areas such as, 1.) operational and lean process mapping, 2.) measuring return on investment, and 3.) emerging market evaluation.

Our Partner Institutions

Gateway works with a diverse array of institutions and organizations around the world. Our services are customized to our partner institutions’ needs and budgets. Gateway particularly welcomes institutions and organizations located outside of the United States, with whom we can also assist with international admissions and enrollment management systems and structures. We are here to help.

Gateway’s services should not be perceived as legal counsel or advice, but rather as an advisory function to help your institution align with best practices in the international education industry. Gateway is well-equipped to provide trusted guidance, but ultimately your institution determines whether to implement any recommendations provided by Gateway.

International Enrollment Management Organizations​

In June 2020, Gateway International Group conducted an industry-wide survey of IEM professionals with the goal of identifying some of the most prominent leaders in the IEM space today, with a predominant focus on the U.S. higher education marketplace. This compilation illustrates the results of that survey, suggesting that there are at least nine broad categories of potential partners essential to successful international enrollment management today, with each playing a distinctive and complementary role.

Our Expertise

Gateway International Group offers highly professional and seasoned international educators who bring years of experience in higher education and have extensive knowledge of establishing impactful international student recruitment, admissions and enrollment management. Gateway will assign a team of experienced consultants and other operational staff as needed to fit the goals of your institution.

David Di Maria, Ed.D.​

Senior Consultant

David L. Di Maria has helped develop international education programs at public universities in the USA for nearly fifteen years. His experiences range from directing international admissions across an eight-campus system to serving as senior international officer at an R1 flagship institution. His latest book is Achieving More with Less: Lean Management in the International Students Office.

George F. Kacenga, Ph.D.

Senior Consultant
Former president of the American International Recruitment Council (AIRC), Dr. George F. Kacenga is the AVP University Partnerships at M. Square Media. He is an award-winning scholar-practitioner with a successful career in international higher education and enrollment management that spans two decades.

Susan Kassab

Senior Consultant
Susan Kassab is a 30+ year enrollment management executive who has successfully assisted institutions in developing and executing their international strategic plans. She has guided internationalization efforts within the enrollment, marketing, and admission arena at institutions around the world. She is a well-respected international education leader and an assessment and implementation expert.

May Arthur​

Advisory Consultant

May Arthur is a respected business leader with over 25 years of experience. She has partnered extensively with institutions to attract, retain and support international students. Ms. Arthur has keen insight into market trends and how to develop high-profile programs that appeal to international students.

Steven Boyd​

Advisory Consultant

Former AIRC president, Steven Boyd is an accomplished international recruitment professional who is well regarded as an authority on marketing Strategy, networking, and partnerships.

Alexandra Michel

Advisory Consultant

Alexandra Michel is the Managing Partner of College Contact, an AIRC certified student recruitment agency based in Frankfurt, Germany. With an academic background in international relations and more than 15 years of experience working in international student recruitment, she is a fierce advocate for international education who strongly believes in the value of creating opportunities for intercultural learning.

Getting Started

We understand that effective partnerships are borne out of close collaboration and mutual respect. We take the time to understand your priorities and concerns so that we can provide the best service possible. Our process generally includes these steps:

We will conduct an initial intake and needs assessment to discuss how best Gateway can support your needs.

Gateway and the partner institution will identify and assign primary liaisons to ensure effective and streamlined communication.

Gateway and the partner institution will negotiate a detailed services agreement in accordance with an agreed upon scope of services.

If needed, Gateway will seek an introduction and orientation to your institution’s current institutional systems, structures, and protocols vis-à-vis the scope of requested services.

For all contracted services, as appropriate, Gateway will prepare final written reports on services rendered and recommendations proposed.

Depending on the nature of the assignment, Gateway will conduct periodic review and assessment meetings to discuss provided services and make modifications as needed.

Our Diversity Promise

Gateway International Group recognizes our responsibility to foster an open and welcoming environment for all to thrive personally and professionally in a global society. We are committed to justice, equity, diversity, inclusion and accountability. Diversity enriches our professional community and is a driving force instrumental to our collective success and the fulfillment of Gateway’s mission. We commit to engaging in an ongoing dialogue to thoughtfully respond to the changing realities of our increasingly interconnected world. We will continually strive to work together to address the challenges of the future in a way that removes barriers to success and promotes a culture of inclusivity, compassion and mutual respect.

Our Costs

Gateway understands the financial impact the COVID-19 pandemic is having on institutions and organizations around the world and as such, prioritizes efficiency and affordability in our pricing. Our prices are flexible and tailored, generally determined on project scope and expectations. Gateway is prepared to navigate future uncertainties in higher education in partnership with our clients and be as flexible as possible in the best interests of our partnerships. Contracts are typically fixed term and based on a one-time, predetermined fee.

The Gateway Pledge

Gateway International Group has made the commitment to allocate 5% of all revenue in support of international learning and engagement. We have designated the IIE’s Emergency Student Fund as a recipient of funds gathered through Gateway’s International Enrollment Management services. The Emergency Student Fund provides grants to international students in the U.S. when natural disasters, war, or other crises threaten their education. Many face financial pressure to return home or drop out because their family circumstances have changed dramatically. This fund helps these students cover essential needs, including basic living expenses.

Key Associations and Organizations Supporting in International Enrollment Management

There are various associations and organizations that provide support and guidance on international student recruitment. Here are a few:
AIRC provides market intelligence and analytics, agent certification, an annual conference, exclusive webinars, a robust resource library, and a professional certificate course on international student recruitment.

Developing Strategic International Partnerships: Models for Initiating and Sustaining Innovative Institutional Linkages. Edited by Susan Buck Sutton and Daniel Obst.

NAFSA is an association dedicated to international education and exchange, working to advance policies and practices that ensure a more interconnected, peaceful world today and for generations to come.
EducationUSA is a U.S. Department of State network of over 430 international student advising centers in more than 175 countries and territories that promotes U.S. higher education to students around the world.
U.S. Commercial Service is the trade promotion arm of the U.S. Department of Commerce’s International Trade Administration.

Let's get started

Gateway stands ready to work with you on providing affordable, cost-effective solutions to meet your international enrollment management needs. Contact us today to start the conversation and learn more about ou`r innovative approaches for enhancing the full spectrum of education abroad programming and operations.

So that we can connect you with the appropriate Gateway professional, please complete this brief intake form.

David Di Maria

AFFILIATE

David L. Di Maria has helped develop international education programs at public universities in the USA for nearly fifteen years. His experiences range from directing international admissions across an eight-campus system to serving as senior international officer at an R1 flagship institution.

As a scholar-practitioner, Di Maria frequently presents and consults on critical issues affecting international education administration. He is also the author, co-author or editor of more than 40 publications. His latest book, Achieving More with Less: Lean Management in the International Students Office, focuses on low cost strategies institutional leaders can apply to increase capacity and optimize results of international student programs.

Di Maria earned a doctorate from the University of Minnesota, where his research focused on campus services for international students.

Specialization Areas:

– International Enrollment Management
– Lean Process Improvement
– Internationalization Strategy
– Agency-based Recruitment

George F. Kacenga

AFFILIATE

George F. Kacenga, PhD, has been a champion for the value of international education approaching 20 years, investing much of his professional career in international admissions and enrollment management. Following successful tenures with Saint Vincent College, the University of Pittsburgh, and the University of Colorado Denver, George joined Purdue University Northwest (PNW) as the inaugural Executive Director of Global Engagement to lead strategic efforts to extend global programs and initiatives. Organizational changes resulting from the pandemic incorporated the international portfolio into the division of Enrollment Management and Student Affairs, where Kacenga is now the SIO and Executive Director of Undergraduate Admissions. He is the serving past-president of the American International Recruitment Council (AIRC). He also serves on The Association for International Credential Evaluation Professionals (TAICEP) committee for Organizational Advancement and on the campaign steering committee for the Fund for Education Abroad (FEA). Kacenga is an active member of NACAC, AACRAO, NAFSA, AIEA, and the American Council on Education (ACE) – through which he is currently leading the university’s two-year ‘Internationalization Laboratory’ exercise. 

Kacenga’s career has garnered national and international recognition. He serves as an international education consultant, has been an invited speaker and presenter nationally and internationally on themes related to the analysis of foreign academic credentials, international enrollment management, best practice engaging international recruitment agents, and global partnerships and engagement. His articles can be found in various publications, including NAFSA’s International Educator and IIE’s Networker magazine. He is a co-creator of the international education focused return on investment (ROI) resource, ROIie.com. Kacenga continues to work on projects that elevate the professionalism of the field-at-large. 

Dr. Kacenga is an award winning scholar and administrator, having received the Sepmeyer Research Grant, Marjorie Peace Lenn Research Award, and Fulbright Korea Administrator Award. Kacenga received his PhD in social and comparative analysis in education from the University of Pittsburgh.

Specialization Areas:

– Enrollment management
– International recruitment and foreign credential evaluation.
– Revenue generating international partnerships
– Budget management

Ms. May Arthur

AFFILIATE

Ms. May Arthur earned a Bachelor of Science degree from Northeastern University and then later earned a Master’s in Business Administration degree (MBA) from Simmons College, after coming to the US as an international student to pursue her post-secondary education.

Ms. Arthur, an accomplished entrepreneur, senior executive, consultant, board member and a leader with more than 25 years of success across higher education and international relations, leverages her extensive experience and understanding of client challenges to identify new markets, developing go-to-market strategies, and establishing international partnerships. She is a valuable advisor for an organization entering or expanding into new markets or launching a new product. Her broad areas of expertise include global strategy, organizational leadership, business development, and global operations.

Throughout her executive career, Ms. Arthur has held leadership positions with IEG World, EC Higher Education, EC English Language Centers, and The Olin Center for International Study. The early stages of her career allowed her to develop the confidence and skills necessary to establish an educational services center to bridge the gap, for international students, between learning English as a Second Language and mastering the academic skills necessary to succeed in US higher education. She began developing partnerships with universities in the late 1990s, helping them envision and launch new programs to attract academically qualified international students. Through these partnerships with local universities, she was able to attract and secure admissions for hundreds of international students into degree and short-term certificate programs to over 50 universities.

More recently, Ms. Arthur held several executive leadership positions with a global organization, where she identified new business opportunities, led business development and organizational growth across the US while managing operational teams. She demonstrated great leadership skills, developed strategic plans to expand business opportunities, and established many new partnerships and programs with universities, including international Pathway programs. Here recent work led her to establishing International Education Group (IEG World) to support the efforts of universities in recruiting, retaining and successfully graduating international students, which subsequently led her to joining Gateway International Group as a Partner.

Ms. Arthur has been an active member of several industry organizations since the mid-1990s including NAFSA: Association of International Educators and English USA, in addition to her involvement with at American International Recruitment Council (AIRC) and Association of International Education Administrators (AIEA) over the past 10 years. Her commitment to advancing international education in the US can be seen through her frequent presentations at AIRC and NAFSA National and Regional conferences, and through her past and current service on the NAFSA Region XI team and English USA Board. She currently serves as a Board member of IPPC a Pathway program with SUNY Morrisville with articulation agreements to other SUNY campuses including SUNY Stony Brook and SUNY Albany.

Ms. Arthur has traveled to over 25 countries and has recruited students from over 15 countries. Her understanding of international market needs and their match to degree program offerings at universities in the US is a result of the significant amount of time she spent traveling to key markets to recruit international students, while designing programs to support them.

Specialization Areas:

– Student recruitment and outreach

Steven Boyd

AFFILIATE

Steven Boyd earned a Bachelor of Arts degree in Liberal Arts from Excelsior College and a Master of Business Administration (MBA) with a concentration in Marketing from the University of Bridgeport.

After living in Latin America for 20 years, where he was employed as a teacher, translator, simultaneous interpreter and conference organizer, Mr. Boyd entered the field of higher education as an International Admissions Counselor at the University of Bridgeport. While there he worked in both domestic and international admissions as Director of Graduate Admissions, Assistant Director of the English Language Institute, and Director of International Admissions. Most recently, he worked at the University of New Haven as Executive Director of Graduate and International Admissions, overseeing all aspects of domestic graduate and international admissions. His leadership was key in preserving both institutions as leaders in international enrollment.

Mr. Boyd’s expertise lies in strategic international recruitment and market development, including the execution of armchair and in-country recruitment initiatives. He is highly skilled in the implementation of successful agent networks based on responsible ethical and professional practices, as well as the implementation of university-to-university partnerships. His university travels have taken him to 60 countries.

Mr. Boyd is Past President of the American International Recruitment Council (AIRC) and was a member of the AIRC Board of Directors from 2017-2020. Steve has been an active member of several organizations in the field of international education including NAFSA, AIEA, and EAIE.

He is a frequent presenter on strategic international recruitment and market development in India, China, Middle East and North Africa, Latin America, and Asia at conferences organized by NAFSA, IIE, NACUBO, AIRC, IC3, EducationUSA Forum, ICEF, and others.


Specialization Areas:

– International student recruitment
– Agent network management
– International partnerships
– International admissions

Alexandra Michel

AFFILIATE

Alexandra Michel is the Managing Partner of College Contact, an AIRC certified student recruitment agency based in Frankfurt, Germany. With an academic background in international relations and more than 15 years of experience working in
international student recruitment, she is a fierce advocate for international education who strongly believes in the value of creating opportunities for intercultural learning.

Mark Beirn

AFFILIATE

An experienced global researcher and administrator, Mark Beirn brings a critical approach to risk management, factoring structural racism and identity-based violence into his rubric for supporting equitable global mobility.

Specialization Areas:

– Global Risk Management
– Education Abroad
– Diversity, Equity, Inclusion in International Education
– Health and Safety
– Curriculum Development

 

Stephen Appiah-Padi​

AFFILIATE

Stephen Appiah-Padi is an international educator with several years of teaching and administrative experience in both 4 and 2-year HEIs. An experienced global education practitioner-scholar, with a demonstrated history of success in the field.

Dr. Appiah-Padi has a Ph.D. from the University of Alberta, Edmonton, Canada in Educational Policy & Administration with a specialization in International/Intercultural Education.

At Northwestern College, he provided oversight in the administration of education abroad and international student services. In Lansing, Michigan, he first oversaw diversity and intercultural education at Lansing Community College, and later created the Center for International and Intercultural Education (CIIE) which merged intercultural engagement and international education programs of the institution, and he became its first director. Additionally, Dr. Appiah-Padi taught a course, “Diversity in the American Workplace”, to undergraduate management students of the College. In his current position, he provides leadership and vision in advancing strategic internationalization initiatives, including international partnerships and study abroad programs at Bucknell University.

Dr Appiah-Padi has created and facilitated several workshops for faculty and staff development in higher education and in business organizations. He has presented at several national and international conferences. In NAFSA, among several volunteer leadership positions, he has served as Dean of the Fundamentals of Intercultural Communication Workshop, the Leadership Development Committee member, Chair of the Africa Special Interest Group, and a Fellow of the Global Fellowship Program for mentoring emerging leaders of internationalization in African HEIs. He currently serves as a member of the NAFSA Board of Directors.

Specialization Areas:

– Education Abroad
– International education leadership development
– Intercultural education and engagement
– International partnerships and linkages

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Rosa Almoguera

AFFILIATE

Dr. Rosa Almoguera has worked as an international educator for over twenty years. She was trained as a Hispanic Philologist at the Universidad Complutense, in Madrid, and did her M.A. at the University of Pennsylvania. Her Ph.D., from Universidad Complutense included a field study and edition of written balladry “Romancero”. During many years Rosa combined teaching and her role as a senior administrator at the Fundación Ortega-Marañón in Toledo, Spain. At the Foundation, Rosa directed and, in many cases created, programs for the University of Minnesota, Notre Dame, Princeton, Ohio State, Arcadia, and the University of Chicago. She has also been a visiting professor at the University of Minnesota, University of Portland, and Interamericana de Puerto Rico.

Beginning in 2016, Rosa works as an international education consultant for both public and private European and US higher education institutions. Rosa has been successful in developing new partnerships and programs, as well as helping improve already existing ones.

Rosa is a member of Forum and NAFSA and has presented with higher education professionals on innovative academic and research programming, STEM in study abroad and Nationalism in Europe. Rosa is currently completing the final Professional Certification from the Forum on Education Abroad.
 

Specialization Areas:

– Student services
– Education abroad programming
– Institutional partnerships
– Education and training